You must cancel with the hostel directly by email or by phone at least 48 hours before the booking date or we will keep the deposit.
TERMS & CONDITIONS AT THE COCOON INN
Cocoon Conduct At The Cocoon Inn we try to keep things fun and friendly however, we are not a “Party Hostel” and we ask all guests to be quiet in the bedroom and hall areas after Midnight. We also expect our guests to be considerate and respectful to one another and to the hostel staff to comply with the hostel rules. Guests are also expected to keep things clean and to leave shoes outside of bedrooms. Offensive behaviour will not be tolerated and any guest acting in this manner will have their reservation cancelled and be asked to leave.
Guests cannot use the hostel for any commercial purposes
Cocoon Hostel is not responsible for any bodily harm, theft, loss or damage to any personal effects
Guests who have been evicted will not receive a refund
Guests will be expected to reimburse the hostel for any damages caused by inappropriate behaviour. To do so inappropriate usage of any emergency equipment or system is a serious office and will be subject of fine and termination of residency
Inappropriate behaviour will result in evection from the premises with no refund
To book a bed for infants it must be requested by email previously and it maybe will not be accepted
For security reasons some common areas are under video surveillance
Prices & Taxes
All rates are for per guest per night, excluding service charge and prevailing government taxes.
New arrivals can check into the hostel after 2pm each day, however, we are q