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Cocoon Inn

116 Hàng Buồm

Description

Our name really reflects the atmosphere of the hostel. A real cosy and fun environment. A place where you can relax, unwind and get to know like-minded travellers from around the globe. We really pride ourselves on comfort and cleanliness, so come join us, get to know our friendly staff and enjoy a really warm and comfortable stay.
Located in the heart of the bustling city of Hanoi, The Cocoon Inn is the perfect pitt-stop for your travels in Vietnam. Only a few steps away from the weekend market and a stone throw away from the famous beer hoi corner.

Facilities

  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Air Conditioning
  • Airport Transfers
  • Bar
  • Book Exchange
  • Breakfast Included
  • Cafe
  • Common Room
  • Currency Exchange
  • Elevator
  • Fax Service
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Hairdryers
  • Hot Showers
  • Housekeeping
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Lockers
  • Luggage Storage
  • Meals available
  • Outdoor Terrace
  • Postal Service
  • Reading Light
  • Restaurant
  • Tours/Travel Desk
  • Towels Included

Photos


Reviews

Traveler Reviews

“Customer Service review (Receptionists)”

Rating: 2 Reviewed on August 25, 2019

Worst customer service in Vietnam yet... Some of us left clothes in the room and the receptionists claimed that they were lost, but on God they were just hiding them. We had to watch the recording of...


“Nice and easy to find, good location😁”

Rating: 5 Reviewed on August 19, 2019

Stayed a night here, I like the dorm where I stayed its pretty cool with a secure locker.. The breakfast is also good.Good stay. They have a lift and a movie room too. They also have a happy hour...


“Fantastic”

Rating: 5 Reviewed on August 16, 2019

Hostel is better than any hostel I got in Thailand. The beds are actually very comfortable pillows are a little thin but sufficient. There is a bar 1st floor when you enter, then elevator to take you...



Directions

Our hostel is located in Hanoi's Old Quarter just 40 minutes from the airport. You can either travel by taxi or take the local bus to a bus stop nearby and walk about 10 minutes. Please contact us if you would like to arrange an aiport pickup or drop off.

Policies

Cancellations
You must cancel with the hostel directly by email or by phone at least 48 hours before the booking date or we will keep the deposit.

TERMS & CONDITIONS AT THE COCOON INN

Cocoon Conduct At The Cocoon Inn we try to keep things fun and friendly however, we are not a “Party Hostel” and we ask all guests to be quiet in the bedroom and hall areas after Midnight. We also expect our guests to be considerate and respectful to one another and to the hostel staff to comply with the hostel rules. Guests are also expected to keep things clean and to leave shoes outside of bedrooms. Offensive behaviour will not be tolerated and any guest acting in this manner will have their reservation cancelled and be asked to leave.

General Terms
Guests cannot use the hostel for any commercial purposes
Cocoon Hostel is not responsible for any bodily harm, theft, loss or damage to any personal effects
Guests who have been evicted will not receive a refund
Guests will be expected to reimburse the hostel for any damages caused by inappropriate behaviour. To do so inappropriate usage of any emergency equipment or system is a serious office and will be subject of fine and termination of residency
Inappropriate behaviour will result in evection from the premises with no refund
To book a bed for infants it must be requested by email previously and it maybe will not be accepted
For security reasons some common areas are under video surveillance
Prices & Taxes
All rates are for per guest per night, excluding service charge and prevailing government taxes.

Check In
New arrivals can check into the hostel after 2pm each day, however, we are q